I felt the need to drop you and email as Jaume from Nautiel has been absolutely fantastic and surpassed all other suppliers I have used, with their excellent level of service and outlining any issues in person, via email and with photographs with our dry cleaning requirements. The attention to detail was as I had hoped and I am hard to please at times!
Please do thank Nautiel on behalf of Hermitage as the project has been executed to the highest standard, especially as I had reservations being our first time using another drycleaner in a different country and was going to wait until France yet the timeframe was not suitable. The care taken with our fragile furnishings and linens was exactly as I had hoped – thank you.
I feel confident to use Nautiel when it comes to the drycleaning project for 2015 and will be in touch at that time and will be sending on my recommendation to ensure other yachts use their services via Evolution Agents.